(832) 843-1528
9393 Farm to Market 1960 Bypass Road West, Humble, TX 77338 Resident Login Specials
Willowbend FAQ

Frequently Asked Questions

General Community Questions

What are your office hours?
Mon-Fri 9-6, Sat 10-5, Sun-Closed.
Is the community pet friendly?
Yes.
What types of floor plans do you offer?
1x1, 2x2, and 3x2.
Where are you located?
Humble.
What makes your community unique?
Conventialy locateed by Airport.
Do you offer furnished units?
No.
Is smoking permitted on the property?
No.

Leasing and Application Process

How do I schedule a tour?
Funnel.
What documents are required to apply?
Identification and poof of income.
What are the income or credit requirements?
2.5x the rent.
How do I apply?
Online.
Is renters insurance required?
Yes.
How long does the approval process take?
48 hours.
Do you offer short term leases?
Yes.
Do you run background and credit checks?
Yes.

Pricing, Fees, & Deposits

How much is the security deposit?
Based on credit. Standard 1Bedrom -$150, 2 bedroom-$250, and 3 bedroom-$350.
Which utilities are included in rent?
None.
What utilities am I responsible for?
Water, Sewer, Trash, and Electric .
When is rent due and what payment methods are accepted?
1st and online

Move-In, Lease Terms

What lease terms do you offer?
3-14
What is required on move-in day?
Proof of insurance and electricity
Do you allow subletting or lease transfers?
No subletting. We do onsite transfers
What is your move-out policy?
60 day notice required

Amenities & Lifestyle

What amenities do you offer?
Fitness center, buisness center, pools, picnic areas, playground, and pet park.
Are amenities open 24/7?
Only fitness center .
Can residents reserve amenity spaces for private events?
No
Is Wi-Fi available in common areas?
Yes
Do you offer a guest suite for visitors, and what does it include?
No
Is parking available onsite?
Yes
Do you offer EV charging stations?
No
Is bike storage available?
No
How does package delivery work?
Package locker system
Are there resident events or community activities?
Yes

Guests

How do residents reserve the guest suite, and what is the nightly rate?
N/A
Is guest parking available?
Yes
How do guests access the building?
Resident give them access

Accessibility

Is the building accessible for individuals with disabilities
Yes
Are amenities and common areas accessible?
Yes
Do you offer accessible parking spaces?
Yes

Pets

Do you allow pets?
Yes
Are there any breed restrictions?
Yes
How many pets are allowed per apartment?
2
Are service animals permitted?
Yes
Do you have pet amenities?
Pet park
Is there a pet deposit or a pet rent?
Yes

Neighborhood

What neighborhood is the property located in?
Downtown Humble, Townsen, Kenwick and Deerbrook Estates.
What shops, restaurants, and grocery stores are nearby?
Deerbrook mall, Target, Best Buy, Ross, Marshalls, TJ Maxx, Home Depot, Lowes, and Acadeny.Grocery stores Kroger, Walmart, Sam's, and Aldi.
What schools is the property zoned to?
Jones Elementry, Jones Middle School, and Nimitz High school.
What universities are close by?
Lone Star College-Kingwood.
How close is the nearest public transit stop?
2-3 miles east.

Resident Resources

How do I pay my rent?
Online.
How do I renew my lease?
Online.
How do I submit a maintenance request?
Online.
Is there an online portal for residents?
Yes.
Do residents get partner perks or discounts?
Yes.
Do you offer any services for remote workers?
No.